First of all, congratulations! If this is your first visit to us, you can check availability for your appointment via our online booking tool Book Your Appointment. Follow us on our social media too and subscribe to our newsletter to keep up to date on all the latest news and happenings If your dress has already been ordered and it needs to be fitted. consult the ‘I have ordered a dress and need a fitting’ tab on our website.

We recommend you book your first appointment 6 to 9 months before your wedding day. In general, we recommend to you to book as soon as you can, to be able to provide you with the best possible attention and optimum experience.

Our ‘Beyond the Stars’ and ‘Contemporary Goddess’ collections will be available in our stores. The new ‘Hollywood Glamour’ collection from PRONOVIAS and ‘New Summer Colors’ from The Party Edit will be arriving as our stores reopen. We will be publishing news each week on our website and Social Media

To guarantee the health and safety of our clients and our staff, as well as offer you the best possible experience, we suggest one guest per bride. We have boosted our in-store WIFI so that you can invite as many as you like via your smart phone or tablet.

No worries. We offer ‘virtual appointments’ with our expert bridal stylists. It’s a fantastic way to be able discover our collections and enjoy the PROVOVIAS savoir-faire without having to travel. Book here now

The first appointment to choose your dream dress is a very important occasion. We recommend that you help us to get to know you better by filling out your style preferences when you make your booking.
A few days before your first appointment, one of our expert bridal stylists will be in contact to confirm your appointment and discuss your favorite dresses in more detail.
If you are unable to visit one of our stores, we recommend you make a virtual appointment. This is a great way to get customized advice before you visit our store, so that everything will be in place when you will arrive at the store.

Following instructions from local authorities, we suggest you do make an appointment. Contact your nearest store to book a visit, where you will receive personal attention from our expert staff.

We are rescheduling appointments according to the date our stores reopen. Our team is currently contacting each one of our clients, by telephone or email, to reschedule previously booked appointments. Dates and times depend on the unique situation of each city and region.

Appointments can be rescheduled according to the reopening of the store in your preferred location.

The Pronovias team will be in contact with you by telephone or email to discuss a new time and date for your appointment. We will reschedule it according to the evolving situation in each location.
If you decide to cancel your appointment, you will get an automatic refund.

We are currently contacting each of our clients whose dress is in the process of being made and is due for a fitting. If your wedding date has not changed, and we still have not contacted you, please call your store directly to reschedule your next visit.

We have continued to work in those past weeks and months to guarantee that each dress is delivered as expected. We are following each case closely to be able to deliver each bride’s dream dress well in time for their wedding day.

PRONOVIAS offers a customization and personalization service, so you can adapt your dress in case you had to adapt your wedding plans. Ask your consultant at your next appointment about the possibilities and corresponding costs.

The PRONOVIAS has implemented a rigorous store-reopening plan that guarantees the security and peace of mind of all our customers. We have activated strict hygiene protocols from our workshop all the way to the stores around the world. You can find out our new health and safety commitments and other details on our website link

We recommend you contact your store to discuss ways we can work with your new circumstances.

We recommend you contact your store to discuss ways we can help, based on your location.

The dress of your dreams is unique, just like the love of your life, and has been uniquely made for you. If you need to make changes such as customization or accessorizing, our consultants can advise you on the best solution. Ask at your next fitting.

If you have bought a dress in a store selling Pronovias dresses, please contact them directly. They will help you with any questions you have.